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FAQ
Where do you ship?
USA
What shipping methods do you offer?
Discover Convenient Shipping Options for Every Purchase.
Can I change my shipping address?
Yes, within 24 hours after placing order.
What is your return/exchange policy?
Mighty Fly Designs LLC
1. General Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our refund policy below to understand how returns are processed.
2. Returns
We accept returns on products that are unused, undamaged, and in their original packaging within 14 days of receiving your order. To initiate a return, please contact us at Support@mightyfly.com with your order number.
3. Refunds
Refunds will be issued in the original form of payment once the returned item has been received and inspected. If a product is found to be damaged or defective, we will issue a full refund or offer an exchange.
4. Non-Returnable Items
The following items cannot be returned or exchanged:
- Final sale or clearance items
- Custom or personalized products
5. Return Shipping
Customers are responsible for return shipping costs unless the product is defective or an error was made by us. We recommend using a tracked shipping service for returns to ensure the item is returned safely.
6. Exchanges
We do not offer direct exchanges at this time. If you would like a different size or product, please return the original item for a refund and place a new order.
When can I expect my refund?
within 3-7 business days after receipt and inspection of your return.
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